REFUNDS & RETURNS

Cancel the order

You may cancel or amend your order within 24 hours of purchase. We are committed to our customers and want you to be happy.

 

Returns & exchanges
Thank you for choosing our crystal handbags. Our goal is to provide high-quality products and customer satisfaction. Below, we present our return and exchange policy to ensure fair and transparent handling of your purchases. Personalized Crystal Handbags: For personalized crystal handbags or final sale, unfortunately, we cannot accept returns or offer exchanges unless the product is damaged or has manufacturing defects. 

Each personalized handbag is carefully crafted to order, making returns or exchanges due to a change of mind not possible.
Other handbag models: If you’ve purchased a non-personalized handbag and are unsatisfied with the product, you may request a return or exchange. Here are the conditions for returns and exchanges: 

 

• The product must be in an undamaged condition and show no signs of use. 
• Customers must contact us within 7 days of receiving the handbag to initiate a return or exchange request.
• The customer is responsible for return shipping or exchange shipping costs. 
• Return and Exchange Procedure: To initiate a return or exchange, please contact our customer service department at info@blingpockets.com or contact our whatsapp icon on the homepage.

 

Our team will assist in determining the details of the procedure and provide any necessary information. 

Our ultimate goal is to ensure the satisfaction of every customer who chooses to shop with us. That's why we are dedicated to providing fair and transparent service in accordance with the guidelines outlined above. If you have any inquiries or concerns regarding our return and exchange policy, please feel free to reach out to us. We sincerely appreciate your trust in us and for selecting our products.